Responsible Gaming

I1rm Responsible Gaming – Guide & Self-Control Tools

At i1rm, entertainment should always stay fun. We provide a range of self-control tools and support resources to ensure your gaming experience remains safe, controlled, and responsible.

Deposit Limit Play Time Limit Temporary Break Self-Exclusion 24/7 Support
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If You Need Immediate Help

If you or someone you know is struggling with gambling and needs immediate support, please reach out to the i1rm support team via 24/7 live chat. We're ready to help you activate self-exclusion tools or point you toward the right resources.

Our Commitment

Safe Entertainment Starts with Awareness

For most i1rm users, playing is a way to unwind, challenge themselves, and enjoy some fun entertainment after a long day. It stays enjoyable as long as it's done in a controlled way — with clear time limits, a set budget, and a healthy attitude toward both wins and losses.

However, we recognise that a small number of users may find it difficult to control their playing habits. That is why i1rm invests in a comprehensive Responsible Gaming program — not because it is required, but because we genuinely care about the well-being of every member.

This program includes self-control tools you can activate directly in your account, training for our support team so they can identify and assist users who may need help, and partnerships with organisations that provide support for gambling-related issues.

Remember: wins and losses are both part of the gaming experience. Never try to "chase" losses by betting more. Making smart decisions today ensures you can keep enjoying this entertainment with peace of mind in the future.

Signs of Healthy Gaming

Play for fun, not as a primary source of income or a way to solve financial problems.

Setting a budget before playing and stop when that limit is reached, without feeling compelled to continue.

Accepting losses calmly as part of the game, without chasing money that has been lost.

Balancing time spent on gaming against other responsibilities such as work, family, and social activities.

Can stop playing at any time without feeling restless, unsettled, or stressed.

No Hiding playing activity from people close to you.

Control Tools

Self-Control Tools on the i1rm Platform

All these tools can be activated by you directly through your account settings or by contacting the i1rm support team. No questions asked, no judgement — we are simply here to help.

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Deposit Limit

Set the maximum amount you can deposit into your i1rm account within a daily, weekly, or monthly period. Once the limit is reached, the system will automatically block any additional deposits.

Instantly Active
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Loss Limit

Set a maximum net loss allowed within a given period. Once this limit is reached, you will not be able to continue wagering for that period — protecting you from losses that exceed your means.

Instantly Active
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Play Time Limit

Limit the number of hours you can spend on the i1rm platform each day. Once the time limit is reached, your session will end automatically and you'll be reminded to take a break.

Instantly Active
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Real-Time Reminders

Enable notifications that remind you every 30, 60, or 90 minutes during a play session — so you always know how long you've been on the platform and can make informed decisions.

Customizable

Temporary Break (Cool-Off)

Need a short break? Activate a temporary cool-off period ranging from 24 hours to 6 weeks. During this time, your account will be blocked from all wagering activity, but any remaining balance can still be withdrawn.

24 Hours – 6 Weeks
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Self-Exclusion

If you need a more serious break, self-exclusion lets you block your account for 6 months, 1 year, or permanently. This decision cannot be reversed before the period ends.

6 Months – Permanent
User Guide

How to Activate Self-Control Tools

All self-control tools at i1rm are designed to be easily accessible and usable without requiring approval or complicated processes. You can activate them yourself within minutes through either of the following two methods.

Keep in mind that setting a limit is far easier than removing one — this is by design, to help you stay in control. Upgrading a limit (e.g. increasing your deposit limit) requires a 24 to 72-hour waiting period before it takes effect, giving you time to reconsider your decision.

Lowering a limit or activating a break takes effect immediately with no delay — because those actions are there to protect you.

Method 1: Via Account Settings

Log in to your i1rm account
Access the platform via the i1rm website or mobile app and log in using your credentials.
Go to "Account Settings"
Click on your profile icon at the top of the page and select "Account Settings" from the dropdown menu.
Select "Responsible Gaming"
You'll find a dedicated section for all available self-control tools on i1rm.
Set a limit or activate your preferred tool
Choose the tool type, enter the limit value or duration, and confirm. Changes take effect immediately for most protection tools.

Method 2: Via Live Support

If you prefer speaking directly with someone, the trained i1rm support team is ready to help you activate any self-control tools via 24/7 live chat. They can walk you through the process step by step, answer your questions, and ensure the most suitable tools are set up for your needs. No question is too embarrassing — all conversations are fully confidential.

Warning Signs

Recognize the Signs of Problem Gambling

Problem gambling rarely happens overnight. It typically develops gradually, and many people don't realize they've fallen into unhealthy habits until things become serious. Recognizing the early signs is an important first step.

Here are a few questions you can ask yourself. If you answer "yes" to two or more of them, you may want to consider seeking help or at least activating the self-control tools on your i1rm account.

1 Have you ever played with more money than you could afford to lose?
2 Have you ever borrowed money or sold belongings to fund your betting?
3 Do you frequently think about gambling even while doing other things?
4 Do you play longer or spend more money than you originally planned?
5 Have you ever hidden your gambling activity from family or loved ones?
6 Do you feel restless, irritable, or uneasy when you try to stop playing?
For Family & Friends

Helping Someone You Care About

Sometimes, the people closest to someone with a gambling problem are the first to notice it. If you're concerned about the gambling behavior of someone you care about, here's a quick guide for you.

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Talk with Compassion
Pick a calm moment and have an open, non-accusatory conversation. Express your concerns using "I feel" statements rather than "you always".
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Avoid Paying Gambling Debts
Paying off someone else's gambling debts may enable them to keep gambling without facing the consequences.
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Offer Practical Support
Accompany them in seeking professional help, assist them in activating self-control tools, and always be there to listen without passing judgement.
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Take Care of Yourself Too
Supporting someone with a gambling problem can be draining. Make sure you're also getting the support you need for yourself.
i1rm's Approach

How i1rm Supports Responsible Gaming

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Support Team Training

Every member of the i1rm support team undergoes specialised training to recognise signs of problem gambling and to know the best way to assist users who may need support without causing them embarrassment.

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Play Pattern Monitoring

I1rm's analytics system continuously monitors playing patterns. When a sudden change in playing behaviour is detected that may indicate a problem, our team will proactively reach out to offer assistance.

Instant Activation

All protection tools — from deposit limits to self-exclusion — take effect immediately upon activation. There is no waiting period for measures that are there to protect you.

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Confidentiality Guaranteed

All information related to the use of self-control tools and any discussions about gambling issues is fully confidential. This data is not shared with any third parties.

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Educational Resources

I1rm provides educational information on the risks of gambling, how to manage your budget wisely, and an understanding of how games work — so users can make more informed decisions.

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No Judgement

Activating self-control tools or asking for help will not affect your account or how we treat you as a member. It's a sign of maturity and responsibility — and we respect every user who takes that step.

FAQ

FAQ – Responsible Gaming

No. Self-exclusion is a binding decision and cannot be reversed before the set period ends. This is by design, to provide you with genuinely effective protection. Once the period ends, you will need to actively contact the i1rm support team to lift the restriction — the account will not be reopened automatically.

Yes. Even while your account is excluded from all wagering activity, any funds in your account remain entirely yours. You can contact the i1rm support team to arrange a withdrawal of your account balance. This process will be handled in accordance with our standard withdrawal procedures.

No. When you activate self-exclusion or a temporary break, all marketing communications — including promotional emails, offer notifications, and bonus messages — will stop immediately. i1rm believes that sending promotions to someone who is under self-exclusion is irresponsible, and we will not do so.

Increasing a deposit limit requires a waiting period of 24 to 72 hours before it takes effect. This intentional cool-off period gives you time to reconsider the decision. Conversely, lowering a deposit limit takes effect immediately.

Yes, fully. The use of self-control tools and any conversations related to gambling issues are confidential information protected by i1rm's Privacy Policy. This information will not be shared with any third parties unless required by law. Taking steps to manage your playing habits is a smart decision, and we respect your privacy in every aspect.

Play Smart, Enjoy with Peace of Mind

Register your i1rm account today and play with confidence — with self-control tools ready to go and a caring 24/7 support team by your side.

Register an Account Login
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